Privacy policy
Privacy Policy
This Privacy Policy describes how Civic Tailor (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
We are committed to protecting your privacy and ensuring the confidentiality of your personal information.
Information We Collect
We may collect the following categories of personal information when you use our services:
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Identifiers: full name, email address, phone number, shipping and billing address.
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Payment Information: details necessary to process your transactions (note: we do not store complete credit card details).
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Device Information: IP address, browser type, operating system, and activity on our website.
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Account Information: login credentials and order history when you create an account.
How We Use Your Information
We use your personal information for the following purposes:
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To process, fulfill, and deliver your orders.
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To provide customer support and respond to inquiries.
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To send updates, promotional offers, or relevant information (if you have opted in).
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To improve and personalize our website and services.
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To comply with legal obligations.
Sharing of Personal Information
We do not sell your personal information.
We only share your data with third parties in the following cases:
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Service Providers: such as payment processors, shipping carriers, and IT service providers.
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Legal Obligations: when required by law, court order, or government authority.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Enable website functionality.
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Analyze visitor behavior and website performance.
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Provide personalized marketing and advertising.
You can manage your cookie preferences through your browser settings.
Your Privacy Rights
Depending on your location, you may have the following rights:
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Access and Portability: request a copy of the personal information we hold about you.
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Correction: request corrections to inaccurate or incomplete information.
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Deletion: request that we delete your personal information, subject to certain exceptions.
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Opt-Out of Sale/Sharing: under the California Consumer Privacy Act (CCPA/CPRA), California residents have the right to request that we do not sell or share their personal information.
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Non-Discrimination: we will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us at info.civictailor@gmail.com. If you are a California resident, you may also submit a “Do Not Sell or Share My Personal Information” request via email.
Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Company Name: Civic Tailor
Address: Utrecht
Email: info.civictailor@gmail.com